Highly engaged teams make a massive difference to business performance. Here are a few statistics that make the point: Engaged Employees deliver 43% more revenue than disengaged (Hay Group). Customer loyalty increases by 56% above the average , Employee retention is 44% above the average, Safety record improves by 50%, Productivity increases by 50%, Overall profitability increases by 33% (Gallop). We help to build engagement and team capabilities by providing engagement programmes, bespoke training at team events, away days and conferences.
We care about helping you to get the best out of your teams. We provide a range of support to build highly engaged teams that get results.Many companies have a stop start approach to developing their talent. Some areas get a lot of development others hardly any. Senior teams sometimes get none at all except for the occasional away day. We therefore help you to plan your team development for maximum impact.
We help you gain real engagement and enthusiasm for the personal and business benefits it brings. And with the attitude of Elevation you get sustained change – transformation – not just for your company, but also for the individuals who truly engage.
We provide bespoke programmes linked to overall company engagement strategy. Also, bespoke team development, training and one to coaching.
We create and deliver many programmes each year for senior teams to help them to develop their results. These often include utilising diagnostic tools such as Talent Dynamics to hold up a mirror to individuals and teams with the learning acting as a catalyst for positive change. Programmes will also be closely linked to your desired outcomes. You may be seeking greater sales results, team bonding, more collaboration between departments. Whatever the need we will work with you to create an experience that brings people together and results within reach.
Chris developed and ran a two day Executive Team Build for us. The event was a real success, not only did everyone really enjoy the event but Chris’s expert facilitation enabled us to make real and lasting progress. Did the effect last? Yes it did, the event really did improve team dynamics , team behaviours, and consequently team performance. Helen Davis Group Development Director, Jelf plc
Do you have the internal expertise and time available to really develop your people?
We develop and deliver exceptional bespoke programmes on areas such as employee engagement, team leadership, coaching for leaders, collaborative selling. These are based upon an assessment of your needs gathered through an orientation process. This may mean interviews with key members of your team, days out with for example sales teams and surveys.
On-line surveys include 360 degree performance appraisals. We also regularly use Talent Dynamics as part of this process. During programmes we will often act as an independent third party giving confidential feedback to each of the delegates. We also often build in conference calls following events to share best practice from the learning. It is our view that this provides far more value than just the programme event itself.
On top of that we have many hours of audio for self development that can be used by executives to reinforce the learning and continue to build knowledge, attitude and skills.
“Chris provided an incredible emotional intelligence program for my business. Chris delivered a series of eye opening sessions which enhanced the approach and style of our customer engagement. He also introduced a new positive and motivational language that empowered our people into making a difference. Relationships fostered after Chris’s guidance resulted in significant and measurable competitive advantage. Many of the team wished they had received Chris’s input much earlier in their career. As a result of Chris’s contribution our business results improved significantly over the short and long term. I have no hesitation in recommending Chris to others.” Richard Pitt, Sales and Marketing Director , Broker Services Network, Towergate Insurance (talking about work completed at Primary General Insurance while Managing Director)
‘The influencing programme was a fantastic experience and motivational for us all to learn and take value from this course’. The programme was given an unprecedented 95% approval rate. Alison Cassidy – Learning and Development Partner Barclays Wealth.
‘The CC1 training (executive board) has been a great step forward in focusing effort and energy, creating a common understanding and a common language. There are already clear signs that it has been performance enhancing at an organizational level’. Tim Rolfe currently Chief Executive, UK Retail Canopius Group.
Are you considering executive coaching for your people?
Professional coaching services are designed for senior executives who may require support in a range of areas. From understanding their purpose and motivation, to re-evaluating work values and priorities, confidence, impact, work/life balance, effective team management, personal organisation and the need to deliver results quickly.
As trained professional coaches we will bring a blend of coaching and mentoring to suit the requirements of the engagement.
Typically engagements begin as 6 sessions with an upfront agreed set of desired outcomes and a structure.
For more information please do get in touch.
’If you are in a leadership position, one of the big challenges is getting more from less. What Chris has brought to me personally and to Everards is to be efficient in my thinking, to ensure I prioritise with my team, evaluate very clearly what we are doing and as a result continuously grow. In these economic times, it would be easy to look at an engagement with Chris as a cost. I would encourage anybody to look upon it as an investment in that you will achieve more from less and will only understand what that means for you personally and your business more broadly via that engagement. For anyone out there looking to achieve more for less, looking to increase their profitability and value of their business, then Chris is a man to work with. He will deliver huge added value to your business.
‘Stephen Gould, Managing Director of Everards Brewery Ltd and Leicestershire Business Executive of the Year 2013 after an initial 6 session engagement with Chris which grew to 14 sessions over 3 years.
Our favourite business and people development tool of choice is Talent Dynamics. Chris is a licensed Talent Dynamics Consultant. This methodology is used to help people understand their flow and their roles in a business. Over the last few years Chris has facilitated over 500 Talent Dynamics debriefs and many workshops and team facilitations.
The tool has also been utilised to help Tenanted Pub Group Everards Brewery to develop their relationships with their Tenants. It is used to help understand the right tenants for the right pubs and to match up a support package for the tenants based upon their likely needs. Each new tenant is also debriefed with their Business Manager to help with their development plans and to help them understand where the pub group can help them. The company now uses the tool for each recruitment.
For more information get in touch to see how Talent Dynamics could help you or check out the additional resources on Chris’s Talent Dynamics Web Site.
Introverts aren’t comfortable with traditional tactics like aggressively pushing a product or talking over a customer’s objections. However, sales is a skill anyone can learn and master–and introverts are especially good at it once they learn how to leverage their natural strengths. Called “the real deal” by Forbes, Matthew Pollard, CSP, is an internationally-recognized authority in […]See All News
”Chris’s facilitation is excellent with a good mix of knowledge, experience and humour. I highly recommend Chris Cooper to anyone looking to develop themselves or their business” Peter Ashley, Managing Director, Mamba Business Development LtdPeter Ashley, Managing Director, Mamba Business Development Ltd More Testimonials
Sign up here to receive Chris Cooper's newsletter.