Inspire. Engage. Contribute. Service and Social Responsibility with Sue Stephenson

The Ritz-Carlton is acknowledged worldwide for its extraordinary customer service. The company’s culture of service excellence also extends to the work environment and, as importantly, beyond the boundaries of the workplace into the community. From 2001, my guest Sue Stephenson was the Senior Vice President of Human Resources and, in 2007, assumed leadership of The Ritz-Carlton social responsibility program, Community Footprints. Reporting to the company’s President and COO, she is expanding the company’s global corporate citizenship efforts through addressing the needs of at-risk children, alleviating poverty and hunger, and protecting the environment. Sue also serves as Vice-Chair of IMPACT 2030, a private sector-led collaboration with the United Nations and other stakeholders aligning companies and their employee volunteer contributions to create real and sustainable change. Join us to find out more about The Ritz Carlton way and the company’s approach to social responsibility.

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Sue Stephenson

Sue Stephenson relocated from the United Kingdom to the United States in 1991 to join the luxury hotel company, The Ritz-Carlton. During a seven-year period of global expansion from 2001, Sue was the Senior Vice President of Human Resources, and in 2007, assumed leadership of The Ritz-Carlton social responsibility program, Community Footprints.  Reporting to the President and Chief Operations Officer, Hervé Humler, she is charged with expanding the company’s global corporate citizenship efforts through a series of multi-faceted initiatives focused on addressing the needs of at-risk children, alleviating poverty and hunger, and protecting the environment. Sue also serves as Executive Committee Vice-Chair of IMPACT 2030, a private sector-led collaboration with the United Nations and other global stakeholders, with the mission to align companies and their employee volunteer contributions with the Sustainable Development Goals (SDGs) to create real and sustainable change.

To listen to this show from the free archives, please click here


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The Power To Get Things Done (Whether You Feel Like It Or Not)

  We are delighted that Chris will be interview on Maureen Metcalfe’s ‘Innovative Leaders Driving Thriving Organizations’ radio show live on Tuesday 20th June – https://www.voiceamerica.com/show/2472/innovative-leaders-driving-thriving-organizations  So why is getting things done so important? Well it is to do with those good intentions that we have, the things we absolutely know we should be doing, for […]

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“Few presenters can connect the fate of kidnapped penguins to enhanced business performance strategies so seamlessly.  Chris works on our post-experience graduate courses and helps us to bring practitioner issues into focus for students. Articulate and considered, Chris carefully weaves anecdotes from his extensive commercial experience and stories from his personal life, to offer a gentle critique on the state of contemporary management. Our students leave the room inspired to consider how they can play a part in elevating the importance of individual well being and the centrality of human relationships for the benefit of an organisation’s productivity.”

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