Inspire. Engage. Contribute. Service and Social Responsibility with Sue Stephenson

The Ritz-Carlton is acknowledged worldwide for its extraordinary customer service. The company’s culture of service excellence also extends to the work environment and, as importantly, beyond the boundaries of the workplace into the community. From 2001, my guest Sue Stephenson was the Senior Vice President of Human Resources and, in 2007, assumed leadership of The Ritz-Carlton social responsibility program, Community Footprints. Reporting to the company’s President and COO, she is expanding the company’s global corporate citizenship efforts through addressing the needs of at-risk children, alleviating poverty and hunger, and protecting the environment. Sue also serves as Vice-Chair of IMPACT 2030, a private sector-led collaboration with the United Nations and other stakeholders aligning companies and their employee volunteer contributions to create real and sustainable change. Join us to find out more about The Ritz Carlton way and the company’s approach to social responsibility.

To listen to this show from the free archives, please click here

Sue Stephenson

Sue Stephenson relocated from the United Kingdom to the United States in 1991 to join the luxury hotel company, The Ritz-Carlton. During a seven-year period of global expansion from 2001, Sue was the Senior Vice President of Human Resources, and in 2007, assumed leadership of The Ritz-Carlton social responsibility program, Community Footprints.  Reporting to the President and Chief Operations Officer, Hervé Humler, she is charged with expanding the company’s global corporate citizenship efforts through a series of multi-faceted initiatives focused on addressing the needs of at-risk children, alleviating poverty and hunger, and protecting the environment. Sue also serves as Executive Committee Vice-Chair of IMPACT 2030, a private sector-led collaboration with the United Nations and other global stakeholders, with the mission to align companies and their employee volunteer contributions with the Sustainable Development Goals (SDGs) to create real and sustainable change.

To listen to this show from the free archives, please click here


Follow @Chrisdcooper

Special Encore: What Will You Do With Your 90,000 hours? with Libby Wagner

How are you spending your precious 90,000 hours at work? I am delighted to invite you to listen as I interview The Boardroom Poet, Libby Wagner about how to become the best version of yourself by spending your time in work in a way that inspires you and makes you proud. Libby came very highly […]

See All News

Chris has and still is, having a profound impact on me personally and in the growth and development of my business. His blend of expertise and huge integrity create a thought provoking and stimulating combination. Chris generates sincere, considered and positively challenging feedback on personal and business development matters that will prove invaluable for any individual, business owner or leader looking to grow.

Steve Robinson Si Training & Consulting. Formerly Board Director of Specsavers and Fitness First. More Testimonials

Newsletter Sign Up.

Sign up here to receive Chris Cooper's newsletter.