Inspire. Engage. Contribute. Service and Social Responsibility with Sue Stephenson

The Ritz-Carlton is acknowledged worldwide for its extraordinary customer service. The company’s culture of service excellence also extends to the work environment and, as importantly, beyond the boundaries of the workplace into the community. From 2001, my guest Sue Stephenson was the Senior Vice President of Human Resources and, in 2007, assumed leadership of The Ritz-Carlton social responsibility program, Community Footprints. Reporting to the company’s President and COO, she is expanding the company’s global corporate citizenship efforts through addressing the needs of at-risk children, alleviating poverty and hunger, and protecting the environment. Sue also serves as Vice-Chair of IMPACT 2030, a private sector-led collaboration with the United Nations and other stakeholders aligning companies and their employee volunteer contributions to create real and sustainable change. Join us to find out more about The Ritz Carlton way and the company’s approach to social responsibility.

To listen to this show from the free archives, please click here

Sue Stephenson

Sue Stephenson relocated from the United Kingdom to the United States in 1991 to join the luxury hotel company, The Ritz-Carlton. During a seven-year period of global expansion from 2001, Sue was the Senior Vice President of Human Resources, and in 2007, assumed leadership of The Ritz-Carlton social responsibility program, Community Footprints.  Reporting to the President and Chief Operations Officer, Hervé Humler, she is charged with expanding the company’s global corporate citizenship efforts through a series of multi-faceted initiatives focused on addressing the needs of at-risk children, alleviating poverty and hunger, and protecting the environment. Sue also serves as Executive Committee Vice-Chair of IMPACT 2030, a private sector-led collaboration with the United Nations and other global stakeholders, with the mission to align companies and their employee volunteer contributions with the Sustainable Development Goals (SDGs) to create real and sustainable change.

To listen to this show from the free archives, please click here


Follow @Chrisdcooper

Stakeholder Engagement with Alex Catmur, Nelly Twumasi-Mensah and Chris Cooper

There has never been a time when it has been easier to connect with stakeholders. Yet how do we truly engage them such that we implement change initiatives effectively? My guests are Alex Catmur who has worked with clients across a wide range of sectors helping them make the most of their information assets. He […]

See All News

 

“I’ve now been on Chris Cooper’s podcast twice, and I wanted to say how impressed I am with his intelligence, knowledge, and professionalism. Chris doesn’t ask conventional interview questions. Instead, he asks questions and adds comments that help me better understand my own subject and get to my best ideas. He is exceptional at his craft.”

 

Mark Levy Author of “Accidental Genius: Using Writing to Generate Your Best Ideas, Insight, and Content” More Testimonials

Newsletter Sign Up.

Sign up here to receive Chris Cooper's newsletter.