The Engaging Leader Diary – Engaging Leaders Measure Engagement


I was talking today with Engagement Multiplier whose purpose is to enable 100 million people to become more measurably engaged. We love their engagement tool because if you can measure engagement then you can do something about it. A number of our clients are now trialing this and loving the metrics and anonymous dialogue they are able to have with their people.

But why doesn’t everyone bother measuring engagement? The truth is that measuring engagement is only for leaders who are bold and caring. Why? Because you are not sure what you are going to get back. Someone might say something about you that you don’t like or feedback that your organization does not care in the way you think it does? Yes it requires bravery and a thick skin. However, the rewards are enormous in getting it right. Just look at those young and thriving often tech companies that are taking the world by storm with engaged work forces that are the envy of many dinosaurs.

If you are not measuring engagement you need to do it. Do it before your former employees are putting off potential recruits on sites like Glassdoor. Do it to begin to truly engage your workforce, do it to improve productivity, do it to help the wellbeing of your employees……


Chris Cooper is an engagement specialist, coach and speaker. He is host of the Business Elevation Show on Voice America and Co-Author of The Power To Get Things Done (Whether You Feel Like It Or Not)

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Chris provided an incredible emotional intelligence program for my business. Chris delivered a series of eye opening sessions which enhanced the approach and style of our customer engagement. He also introduced a new positive and motivational language that empowered our people into making a difference. Relationships fos-tered after Chris’s guidance resulted in significant and measurable competitive ad-vantage. Many of the team wished they had received Chris’s input much earlier in their career. As a result of Chris’s contribution our business results improved significantly over the short and long term. I have no hesitation in recommending Chris to others.

Richard Pitt, Sales and Marketing Director , Broker Services Network, Towergate Insurance (talking about work completed at Primary General Insurance while Managing Director) More Testimonials

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