The productivity puzzle

The poor performance of UK plc in terms of productivity levels has been much in the news over the last 12-18 months. This noise reached something of a crescendo over recent weeks when the Chancellor of the Exchequer appeared to blame much of the UK’s slowing growth and dodgy economic outlook on poor productivity. So, everyone agrees we need to significantly improve performance in this crucial area if we are to avoid further economic misery. But what exactly is the cause of low levels of productivity?

Well, if you have the luxury of time on your side and are looking to fill a few hours/days, then the Bank of England quarterly bulletins, along with speeches by Governor Carney and his Monetary Policy Committee members, present a plethora of statistics covering investment in technology, worker migration levels, capital investment levels, wage ratios, sector variances, blah, blah, blah. I am sure they are right, but what does it actually mean to Directors and leaders up and down the country who want to improve productivity, boost revenues and create wealth? We actually think the answer, at a fundamental level, is really quite simple.

It’s called employee engagement.

If you create an environment where people want to come to work, go above and beyond to ensure great customer service and are strong advocates for their company, then all the scientific evidence (and there is a lot of it out there) says you can transform performance and radically improve the bottom line.

But, and it is a big but, it isn’t easy to do. Often, it requires human beings to do something that is inherently difficult to do – change behaviours and habits. However, once bad habits are replaced by good ones, the results can be spectacular. This is particularly the case with leaders at all levels in business. Engaging leaders, no matter what the industry, are in short supply and our obsession with management by numbers (we call it contact centre syndrome) has not helped. It is far, far more important to measure the right things, than measure things right. And this is a key element of engagement.

With over 50 years leadership experience in blue-chip companies such as Prudential, Mars, Egg, Experian & United Biscuits, together with hard experience of applying those skills in the workplace, the team at Chris Cooper, Business Elevation, are uniquely placed to guide you through the engagement jungle and help you to transform your business.

A journey of a 1000 miles starts with the first step……..

John Jennings

John Jennings
Associate Director, Chris Cooper Business Elevation

 

 


  • Want to know “12 Pillars For Growing You And Having A Successful Business”? CEO and Founder of Business Growth Bure… https://t.co/X7jlA0wGBINovember 14 2019
  • Knowing how to grow and build a business can be difficult – so where do you go begin?! We're welcoming… https://t.co/pdcoSQs0MpNovember 13 2019
Follow @Chrisdcooper

12 Pillars Of Business Growth with Rupert Honywood

Knowing how to grow and build a business can be difficult – so where do you go begin? Everything has to start with, what Rupert refers to as the “12 Pillars”. The first two pillars being reflected in you as a person (your “why”) and your personal plan and these should be reflected with desired […]

See All News

I saw Chris Cooper here today, absolutely fantastic. I came away with a book full of notes. The bit that stood out was about who is to blame when it comes to not following your intentions when you are self employed. I just want to see him again.

Karen Asemper media commentator/TV Actress and MD of The Dream Alchemist. More Testimonials

Newsletter Sign Up.

Sign up here to receive Chris Cooper's newsletter.