The Engaging Leader Diary – Kindness

There is something special about a leader who naturally demonstrates kindness. Sometimes it is small unexpected gesture like a thank you card, a small gift or some kind words. I still remember to this day two leaders sending me well done cards as I achieved a sales milestone as a new sales recruit at Mars over 20 years ago. Kindness brings people together and creates bonds.  It also connects us more with who we actually are not who we are perhaps trying to be.

I was chatting on the phone this week to Leon Logothetis who lives in Los Angeles. Some of you may know him as the creator of the ‘Kindness Diaries on Netflix’. From Leon’s travels around the world living off the kindness of strangers (and to the most needy giving back) he found that it does not matter what nationality, religion, ethnic race you come from. Kindness is a way of being that engages you with others whoever they may be. So why not use more of it in the way you lead people in your business?

Leon came into our world as my son Matthew told me about this great TV show that his teacher had recommended. I watched some episodes with him and was moved by them. So I emailed Leon and asked him if I could interview him on the Business Elevation show (booked for the 15th June 2018). I told him about Matthew, he sent him a copy of his book and made his day by taking the time to have a chat with him over the phone. Matthew will always remember that conversation and we seem to have been closer as well after I made the effort to make the connection happen.

So what small acts of kindness can you offer today? Also, how do you use this as a leader within your CSR (Corporate Social Responsibility). Getting your teams involved in charities for example as there are few people who do not become engaged with this simple pleasure.

Below is Matthew feeling the benefits of kindness from the kind man from Netflix!

If you are interested in thinking about kindness and putting its principles into practice in your business, I interviewed Kindness expert and founder of ‘The Five Institute’ Nick Haines a few weeks ago. Lots of great ideas in here. Click here to access the show.

Chris Cooper is an engagement specialist, coach and speaker. He is host of the Business Elevation Show on Voice America which in 2017 was the most listened to show on the business network and Co-Author of The Power To Get Things Done (Whether You Feel Like It Or Not). To contact Chris: chris@chriscooper.co.uk


  • TDecember 1 2023
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Chris Cooper brings insight, energy, dynamism and warmth to every interaction. I recently had the great pleasure of being his guest on The Business Elevation Show on Voice America and the experience was superb. This came as no surprise to me in that Chris is a leader in his field of developing engaging cultures, engaged leaders and teams. I recently invited Chris to speak at a meeting at the Fides Network in London and his engagement and impact with the audience left everyone feeling charged and positive, with the most fantastic written and verbal feedback from our members. Not only does Chris have an understanding of the dynamics of business, it is also his understanding of human nature and the key role this plays in driving business success that sets him apart. I wouldn’t hesitate to recommend Chris to others, looking to elevate levels of engagement both internally and externally.

Mike Symes, Chief Executive and Co-Founder, Financial Marketing Limited More Testimonials