Inspire. Engage. Contribute. Service and Social Responsibility with Sue Stephenson

The Ritz-Carlton is acknowledged worldwide for its extraordinary customer service. The company’s culture of service excellence also extends to the work environment and, as importantly, beyond the boundaries of the workplace into the community. From 2001, my guest Sue Stephenson was the Senior Vice President of Human Resources and, in 2007, assumed leadership of The Ritz-Carlton social responsibility program, Community Footprints. Reporting to the company’s President and COO, she is expanding the company’s global corporate citizenship efforts through addressing the needs of at-risk children, alleviating poverty and hunger, and protecting the environment. Sue also serves as Vice-Chair of IMPACT 2030, a private sector-led collaboration with the United Nations and other stakeholders aligning companies and their employee volunteer contributions to create real and sustainable change. Join us to find out more about The Ritz Carlton way and the company’s approach to social responsibility.

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Sue Stephenson

Sue Stephenson relocated from the United Kingdom to the United States in 1991 to join the luxury hotel company, The Ritz-Carlton. During a seven-year period of global expansion from 2001, Sue was the Senior Vice President of Human Resources, and in 2007, assumed leadership of The Ritz-Carlton social responsibility program, Community Footprints.  Reporting to the President and Chief Operations Officer, Hervé Humler, she is charged with expanding the company’s global corporate citizenship efforts through a series of multi-faceted initiatives focused on addressing the needs of at-risk children, alleviating poverty and hunger, and protecting the environment. Sue also serves as Executive Committee Vice-Chair of IMPACT 2030, a private sector-led collaboration with the United Nations and other global stakeholders, with the mission to align companies and their employee volunteer contributions with the Sustainable Development Goals (SDGs) to create real and sustainable change.

To listen to this show from the free archives, please click here


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One Step At A Time to Ikigai with Jane Hansom

Do your passions and talents balance perfectly with what the world needs and is prepared to pay for? My guest and good friend Jane Hansom epitomises this state of balance beautifully as summarised in the Japanese concept of Ikigai. So how do you make this happen for you or is this just an unreachable dream?  […]

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John’s expertise in coaching, leadership and employee engagement is outstanding. I have worked closely with John since 2013 to support University of Leicester School of Business MBA candidates with their personal and professional development. This includes John using his expertise in shaping ideas, creating and executing projects briefs to transform leadership capabilities. John has used his wide ranging experience from the corporate sector, professional bodies, SMEs and HE to engage the audience. Feedback for John’s sessions has been very positive, highlighting that John’s use of current issues and his wide ranging professional experience brings the subject to life and enables his audience to apply the content to practice.

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