Heart-Led Leadership

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In the latest episode of The Business Elevation Show, I was joined by Zoe Holland MBE, Group Chief Commercial Officer at Fletchers Group, legal entrepreneur, and passionate advocate for heart-led leadership.

With a leadership mantra of “there is no room for ego,” Zoe champions authenticity, inclusivity, and purpose-driven leadership, empowering leaders to create meaningful change.

Together, we explored the power of self-leadership, invitational communication, and leading with care. We also discussed Zoe’s journey, her commitment to using ‘law for good’, and her mission to uplift underrepresented groups.

From neurodiversity coaching to fostering a culture of authentic leadership, this conversation is packed with insights for leaders who want to lead with both heart and impact.

Here are some insights from the interview you won’t want to miss:

1. Heart-Led Leadership: Zoe emphasised the importance of heart-led leadership, where leaders prioritise humanity, authenticity, and curiosity. By understanding people, being authentic, and staying open-minded, leaders can create environments where employees feel valued and motivated to contribute positively.
   
2. Power of Compassion: Zoe’s charity work with Silk Elephant highlights the profound impact of compassion and small acts of kindness. The charity distributed over 110,000 handmade hearts to individuals in need, illustrating how simple gestures can deeply connect and comfort people during difficult times.
   
3. Culture of Care: At Fletcher’s, Zoe described a culture that feels like family, where there is a genuine concern for individuals’ welfare. Practices like starting meetings with welfare check-ins and having a buddy system reflect the organisation’s commitment to caring for its employees holistically.
   
4. Personal Story Impact: Zoe’s upbringing, especially her relationship with her father, shaped her values and leadership style. Her father’s resilience, humility, and advocacy for the underdog significantly influenced Zoe’s approach to leadership and her dedication to making a positive impact.
   
5. Importance of Stillness: Zoe stressed the necessity of creating time and space for stillness and reflection. By being still and taking a step back, leaders can foster personal growth, gain perspective, and cultivate the inner resources needed to lead effectively and with empathy.

Feed your soul the real importance of finding passion and purpose. You know, when you are truly purpose led in what you do, then there is real joy in what you do
– Zoe Holland MBE

Join us for a thought-provoking discussion on leadership that truly makes a difference.

You can listen to this Business Elevation Show interview with Zoe Holland MBE & Chris Cooper here. Alternatively on Apple Podcasts, Spotify, Tunein, Amazon Music, iHeart Radio (latter US only).

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More about Zoe Holland MBE:

Zoe Holland MBE is an entrepreneurial, C-Suite leader (Fletchers Group Chief Commercial Officer), NED, Trustee, experienced Executive Coach, Neurodiversity Coach and motivational speaker. Zoe has a passion for heart-led leadership, championing authenticity, ambition, inclusivity, invitational communication and care. Zoe’s leadership mantra – ‘there is no room for ego’. Zoe has a mission to empower leaders to make a positive impact on individuals, organisations, and the community.

A thought leader on women’s leadership with a specific focus on ‘Leader of Self’ – understanding our life journey, our purpose, passion and presence as a powerful tool to positively reflect upon our leadership impact on organisations, culture, and community. Zoe was awarded an MBE in the King’s Honours in June 2023 – testament to a career-long commitment to use ‘law for good’.

With an impressive career as a legal entrepreneur and a deep-rooted social conscience, Zoe has used her professional platform to champion underrepresented groups, including people with disabilities, those who are financially vulnerable, women

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