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A Leader’s Guide to Managing Risk with Scott Griffith

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As a leader it is essential to be able to see, understand, and manage risk. Do you have a proven method to do this? My guest Scott Griffith is a renowned leader in aviation and safety, and the author of the newly released book, The Leader’s Guide to Managing Risk – A Proven Method to Build Resilience and Reliability, published by HarperCollins Leadership in November 2023.

Scott rose to prominence as an international airline captain and chief safety officer at American Airlines. Witnessing a plane crash, led to pioneering work in the Aviation Safety Action Programs (ASAP), earning him the Flight Safety Foundation’s Admiral Luis de Florez Award for outstanding contributions to aviation safety and three Federal Aviation Administration’s Good Friend Awards. A 95% reduction in US plane accidents has followed his pioneering work.

Since retiring from American Airlines in 2006, Scott dedicated himself to performance improvement in various high-risk industries, including healthcare, aviation, railroads, energy, and emergency services. His innovative Sequence of Reliability® model integrates socio-technical methods to enhance organisational resilience and reliability.

During our conversation, Scott shared invaluable insights on managing risk, drawing from his extensive experience in aviation and other high consequence industries. Here are some key takeaways from our conversation:

Report and Address Risks Proactively: Scott discussed the aviation safety action program he developed, emphasising the importance of a self-reporting system and a triadic committee to manage risks before they escalate.

Understand Risk for Better Results: Scott’s “sequence of reliability” strategy is applicable to a variety of sectors beyond aviation, from healthcare to parenting. It’s about understanding risks, building reliable systems, and effectively managing people.

Create a Just Culture: Scott advocates for a shift in perspective when dealing with human errors. Instead of solely punishing individuals, focus on understanding and managing risky choices and errors to foster a more transparent, resilient environment.

Don’t miss this opportunity to join us and learn from one of the leading figures in safety and reliability management.

You can listen to the Business Elevation interview with Scott Griffith and Chris Cooper here. Alternatively on Apple Podcasts, Spotify, Tunein, Amazon Music, iHeart Radio (latter US only).


More about Scott Griffith:

K. Scott Griffith is the CEO, founder, and managing partner of SG Collaborative Solutions, LLC. His new book, The Leader’s Guide to Managing Risk – A Proven Method to Build Resilience and Reliability, was released November 7, 2023, by HarperCollins Leadership (New York).

He came to prominence as a leader in the field of aviation as an international airline captain and chief safety officer at American Airlines, and is widely recognised as the father of the airline industry’s landmark Aviation Safety Action Programs (ASAP). He is the recipient of the Flight Safety Foundation’s Admiral Luis de Florez Award for his outstanding contribution to aviation safety. He is the three-time recipient of the Federal Aviation Administration’s Good Friend Award.

In 2006, he retired from American Airlines and dedicated himself to just culture performance improvement integrations at several large healthcare systems, airlines, railroads, energy companies, emergency medical services, and fire and law enforcement agencies, leading many state- and nation-wide sectors. An acclaimed speaker, author, and socio-technical physicist, his experience brings insight into how the collaborative model supports a wide range of values and objectives.

He is the principal architect of the Sequence of Reliability® model of socio-technical improvement, bringing the science of reliability to diverse industries and organisations.